Customer Complaints


Have you found a strange object in your product or has a customer complained about your products causing food poisoning? We can help you to determine where it came from
Utilising various microscope techniques, as well as some macro photography, we can identify the origin of the object as well as where in the process it could possibly have been introduced.
What might sometimes look like an insect could be a harmless root that is part of the raw materials used
We can also commission the correct analysis as well as interpret the results from the contracted laboratory to determine the origin and possible solutions to any outbreaks of food bourn poisoning.